Cloudbet, founded in 2013, is licensed by E-Gambling Montenegro. The site offers an online casino with bitcoin slots, roulette, blackjack and baccarat. There is also a live casino that offers an authentic, real-world experience with a great feature that allows you to sit down immediately (no waiting required).
The site also offers live sports betting, including all the major leagues such as the EPL, Champions League, NFL, NBA and NHL, as well as UFC, boxing, darts and tennis.
All bitcoin player deposits go directly into cold storage with keys that are stored securely offline and away from potential online threats. Cloudbet maintains an online hot wallet with enough funds to process player withdrawals every day, so player withdrawals are processed quickly. Cloudbet has also launched betting on Ethereum, so you can now make deposits and play with ETH. In addition to BTC and ETH, you can also deposit, withdraw and bet with USDT on Cloudbet.
CloudBet offers a 100% deposit bonus of up to 5 bitcoins and a 100% welcome bonus of up to 5 ETH.
Deposit and Withdrawal Fees
Deposits to Cloudbet appear to be free, but a clause in their terms and conditions states that they reserve the right to charge up to 5% for “handling” all deposits and withdrawals – something to keep in mind for possible future changes.
If you fund your account via their fiat-to-crypto gateway (Moonpay), you will be charged a 4.5% fee by credit or debit card.
Withdrawal fees vary depending on the cryptocurrency used and are only intended to cover transaction fees. However, there have been some complaints that these fees have been unreasonably high at times.
Cloudbet Bonuses
Cloudbet offers a 100% deposit bonus of up to 5 BTC/BACK/ETH or up to 1000 USD.
Unfortunately, they don’t make it clear before making a deposit that the deposit bonus only applies to minimum deposits of 0.01 BTC/BCH/ETH or 10 USDT. This resulted in my own deposit of 0.005 BTC not getting any bonus at all
- Bonuses
- Payout Speed
- Trustworthiness
Currency and Payment Methods
Cloudbet only accepts cryptocurrencies.
The cryptocurrencies supported by Cloudbet are:
- Bitcoin
- Ethereum
- Tether
- Bitcoin Cash
They allow users to purchase cryptocurrency instantly with a credit or debit card through their partner Moonpay, but you cannot withdraw money or bet using fiat currency.
However, Cloudbet says they are working on adding more currencies in the future.
Available Countries
Cloudbet is available in most countries around the world, except for the following:
- The United States of America
- United Kingdom
- Hong Kong
- Singapore
Customer Support and Online Reviews
Cloudbet chat support seems to be the first option for most users, usually with fast response times. However, unfortunately, users also report that chat support assistants are often unable to help with requests themselves and have to escalate the situation to high levels, which can take days to get a resolution.
Live chat was unavailable when I made a simple request, but they were quick and helpful with their response, which I received by email within about 10 minutes.
Conclusion
Cloudbet has been going strong since its initial launch in 2013, evolving to now become a multi-featured platform including sports and esports betting, as well as an online casino. It’s also gained the necessary licensing in two countries to remain compliant and well-regulated.
The casino gaming options are plentiful, with thousands of slot games and a whole range of live and table games to choose from.
Sports and esports betting options also have plenty of variety, featuring all major leagues and events.
Customer support can be quick to respond but take time to actually resolve the issue, however, it seems like most issues eventually get resolved.
Overall, the platform appears to be quite enjoyable to use, with the live table games being a nice touch. Having sports, esports and casino betting all under one roof is also a huge plus.